Vouchland Privacy Policy

This Privacy Statement explains how vouchland collects, controls, processes, and uses information about you (which we call “personal data”).

When we say “vouchland”, “site”, “us”, “our”, or “we”, we mean vouchland.com.

This Privacy Policy explains:

  • What personal data we collect;
  • How we use and share your personal data;
  • How we store your personal data; and
  • Your rights over your personal data.

TYPES OF DATA COLLECTED

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our Service.

Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

Security Cookies: We use Security Cookies for security purposes.

More information about how we use cookies can be found here.

USE OF DATA

vouchland uses the collected data for various purposes:

To provide and maintain our Service.

To notify you about changes to our Service.

To allow you to participate in interactive features of our Service when you choose to do so.

To provide customer support.

To gather analysis or valuable information so that we can improve our Service.

To monitor the usage of our Service.

To detect, prevent and address technical issues.

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

WHAT LAWFUL BASIS DO WE RELY ON FOR PROCESSING DATA?

In order to process your personal data, we must have a lawful reason for doing so. GDPR sets out six lawful bases under which organisations can collect, use and store personal data. We rely on four of the lawful bases:

Necessary for the performance of a contract

If you are our customer, for example a subscriber of a magazine or an attendee at one of our events, we will process your personal data on the basis that it is necessary for us to provide our products and services to you.

Consent

In some instances we rely on your specific consent to process your personal information. This is where you have actively agreed and ‘opted-in’, for example to receive marketing communications from us, and you have the right to withdraw your consent at any time.

Compliance with laws

We may have to process and share your personal data in order to comply with our legal obligations, or to protect our rights or the rights of others. For example, we are required to collect certain information from you when processing your subscription payment for tax or financial reporting reasons.

Legitimate interests

In some situations we rely on our legitimate business interests in order to collect and use your personal data. In these situations, we have conducted a balancing test to carefully consider the impact of the processing on your interests, rights and freedoms. We will only undertake the processing if we are satisfied there is no negative impact on you. We rely on Legitimate Interests for the following activities:

  • providing, maintaining, improving and developing our products and services;
  • sending direct marketing communications about our products and services to customers;
  • sending marketing communications related to the products and services of carefully selected companies in a business-to-business context;
  • managing suppression and unsubscribe requests;
  • researching publicly available business contact details;
  • managing certain aspects of our events;
  • analysing the use of our products and services;
  • using aggregated, non – personally identifiable statistical and analysis data to identify usage trends, such as your visits and activity on our sites, and to determine the effectiveness of campaigns;
  • allowing you to comment on our sites, provide feedback or take a survey;
  • dealing with queries and complaints;
  • personalising your experience on our sites;
  • using your data in hashed non-identifiable form to help find you or similar audiences through Facebook’s audience function and Google customer match; 
  • identifying fraudulent behaviour and ensuring our websites and systems are secure; 
  • building and enriching profiles of users based upon, for example, product selection and online behaviour; and 

If you object to our reliance on Legitimate Interests for any purpose please contact our DPO. The email address for our DPO is in the ‘Contact Us’ section at the bottom of this page.

STORAGE AND RETENTION OF PERSONAL DATA

Your information is collected and stored on our secure systems, mainly based in the UK and European Economic Area (EEA). Where we use third party service providers to store data, we have appropriate agreements in place to ensure that your personal data is protected.

We keep your personal data for as long as you have an account with us or as necessary to provide a service to you. We also retain that data for a further period as necessary to operate our business effectively. When determining this period, we take into account the amount of time required to keep records for financial reporting and audit purposes, for fraud prevention, and as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

YOUR RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. vouchland. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where ZX Digital Ltd. relied on your consent to process your personal information.
  • Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

DATA SECURITY

We are committed to protecting the personal data we hold. In accordance with GDPR, we adopt appropriate technical and organisational measures to help prevent unauthorised access to your information and ensure data is held securely. We also require any third parties to whom we may transfer personal data to have appropriate security measures in place.

Please remember though, that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

PROTECTING CHILDREN’S PRIVACY

Our products and services are for a general audience and not aimed at children. We do not knowingly collect any personal data from children.

If you are a child and we learn that we have inadvertently obtained personal data from you from our Site, or from any other source, then we will delete that personal data as soon as possible.

PRIVACY POLICIES OF THIRD PARTY WEBSITES

This Privacy Policy only addresses the collection, processing and use (including disclosure) of personal data by us through your interaction with the Site. Other websites that may be accessible through links from the Site may have their own privacy statements and personal data collection, processing, use, and disclosure practices. Our Business Partners may also have their own privacy statements. We encourage you to familiarise yourself with the privacy statements provided by these other parties prior to providing them with information or taking advantage of a sponsored offer or promotion.

PRIVACY POLICY CHANGES

We review this Privacy Policy annually and may also amend it from time to time, so we encourage you to check it periodically. If we make material changes we will endeavour to provide you with appropriate notice before such changes take effect.

CONTACT US

If you have any queries or complaints about our collection, use or storage of your personal data, or if you wish to exercise any of your rights in relation to your personal data, please contact info@vouchland.com. We will investigate and attempt to resolve any such complaint or dispute regarding our processing of your personal data.